Privacy Policy

Last Updated: [01/21/2025]

At Refocus Agency, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage with our services, or subscribe to our offerings.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you contact us or subscribe to our services, we may collect personal details such as your name, email address, phone number, and business details.
• Project Information: Information related to your project, such as project scope, design preferences, development specifications, and feedback.
• Billing Information: We collect billing details to process payments for our subscription-based services and new project fees.
• Usage Data: We collect anonymous data related to how you interact with our website, such as IP addresses, browser type, and device information.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our web design, development, and subscription services.
• Process payments for new projects and ongoing subscriptions.
• Communicate with you about your projects, upcoming renewals, and any support needs.
• Improve our website and services based on your feedback and usage.
• Send you marketing materials or offers that may interest you (only if you’ve opted into marketing communications).

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal and project-related information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers that assist us in delivering services, such as payment processors and email communication platforms. These third parties are required to maintain confidentiality and are not allowed to use your information for any other purpose.

We may also disclose your information if required by law or in the event of a business transaction, such as a merger or acquisition.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and improve our services. You can choose to disable cookies through your browser settings, but some features of the website may not function properly without them.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete data we have about you.
• Deletion: You may request that we delete your personal information, subject to certain legal restrictions.
• Opt-out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise your rights, please contact us at info@refocusagency.com.

7. Subscription and Payment Information

For subscription services, we may collect and store your billing information (credit card details, billing address) through a secure third-party payment processor. We do not store sensitive payment data directly on our servers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Refocusagency.com